General Terms and Conditions

PLEASE READ THESE TERMS CAREFULLY. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT PERMITTED TO ACCESS OR USE OUR SERVICES. THESE TERMS BECOME LEGALLY BINDING WHEN YOU CREATE AN ACCOUNT WITH US, CLICK THE "ACCEPT" BUTTON, CHECKBOX, OR OTHER SIMILAR FORM OF ELECTRONIC ACCEPTANCE WHEN PRESENTED WITH THESE TERMS ("EFFECTIVE DATE"). YOU REPRESENT THAT YOU ARE LEGALLY CAPABLE OF ENTERING INTO THIS AGREEMENT. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF AN ENTITY, YOU REPRESENT THAT YOU HAVE THE LEGAL AUTHORITY TO BIND THAT ENTITY AND TO PROVIDE ANY INFORMATION REQUIRED BY THESE TERMS ON BEHALF OF THAT ENTITY AND ITS END USERS (AS APPLICABLE).

1. Introduction

Welcome to Fyneen ("Website"). These Terms and Conditions ("Terms") govern your access to and use of our services, websites, applications, and products provided by PT Fyneen Digital Indonesia ("Company", "we", or "us"). By using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you as a User ("User") and the Company. By accessing or using our services, you represent that you have read, understood, and agreed to all the terms set forth herein.

If you use the services on behalf of an organization or business entity, you warrant that you have the authority to bind that organization or entity to these Terms. If you do not have such authority or disagree with these Terms, you are not permitted to use our services.

2. Service Description

2.1 Fyneen is a digital platform offering various services, including but not limited to:

• Creation of user accounts to access platform features.
• Management and upload of content by users.
• Purchase of goods or services through one-time payments.
• Monthly or annual subscriptions without a free trial.

2.2 We may introduce or modify services from time to time. Any changes or additions to services will be communicated to Users through our Website or other relevant communication methods.

3. Account Registration

3.1 Users are required to create an account by providing accurate, complete, and up-to-date information. The account created must meet the following requirements:

• The information provided must be valid and not misleading.
• Users must maintain the confidentiality of their login information, including passwords.

3.2 You are responsible for all activities occurring through your account. If you suspect unauthorized access, immediately report it to us through the provided communication channels.

3.3 We reserve the right to suspend or delete accounts that:

• Violate these Terms.
• Use false information.
• Engage in suspicious or illegal activities.

4. Prohibited Use

4.1 You are prohibited from using our services for the following purposes:

• Violating applicable laws or regulations.
• Uploading content that infringes on third-party intellectual property rights.
• Spreading false information, defamation, or harmful content.
• Attempting to access, hack, or damage our systems.

4.2 If we discover violations of these Terms, we reserve the right to:

• Restrict your access to our services.
• Remove violating content.
• Take legal action if necessary.

5. Intellectual Property

5.1 All content available on our platform, including but not limited to logos, designs, trademarks, and other visual elements, is the exclusive property of PT Fyneen Digital Indonesia.

5.2 Users are not permitted to:

• Use, copy, modify, or distribute such content without written permission.
• Infringe our intellectual property rights in any way.

5.3 Violations of intellectual property rights may result in serious legal action, including claims for damages.

6. User Content

6.1 By uploading content to our platform, you:

• Grant us a license to use, modify, distribute, or display such content for the operational purposes of the service.
• Warrant that the uploaded content does not violate any laws or third-party rights.

6.2 We reserve the right to remove or modify content deemed:

• In violation of these Terms.
• Inappropriate, offensive, or illegal.

6.3 Full responsibility for uploaded content rests with the User, including any legal consequences that may arise.

7. Purchases and Subscriptions

7.1 Our services include one-time purchase and recurring subscription options. Purchase terms include:

• All transactions are final and non-refundable unless required by law.
• You are responsible for ensuring that your payment method is valid.

7.2 We reserve the right to change service prices at any time, with prior notice to you. Price changes apply only to new transactions or subscriptions.

8. Promotions and Contests

8.1 We may organize promotions, contests, or sweepstakes governed by additional terms and conditions. Please read those terms before participating.

8.2 Prizes, if any, will be awarded in accordance with the applicable terms. Our decisions regarding winners are final and binding.

9. Feedback and Suggestions

9.1 We welcome feedback and suggestions from Users to improve our services. By providing feedback, you agree that:

• We may use your ideas without any obligation to provide compensation or credit.
• Feedback provided becomes our exclusive property.

10. Limitation of Liability

10.1 We are not responsible for:

• Losses arising from the use of our services.
• Data loss, service disruptions, or other damages beyond our control.

10.2 The service is provided as-is without any warranty, express or implied. You use this service at your own risk.

11. Changes to Terms and Conditions

11.1 We reserve the right to update these Terms at any time. Any changes will be communicated through our Website.

11.2 You are responsible for reviewing these Terms periodically. By continuing to use our services after changes, you are deemed to have accepted the updated Terms.

12. Governing Law and Dispute Resolution

12.1 These Terms are governed by and interpreted in accordance with the laws of the Republic of Indonesia.

12.2 Any disputes arising will first be resolved through deliberation. If no agreement is reached, the dispute will be resolved through the competent court in Denpasar, Bali.

13. Contact

13.1 If you have any questions regarding these Terms, you can contact us via:

• Email: [email protected]
• Halaman Kontak: https://www.fyneen.com/contact-us