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  • POS System
  • Scheduling Logic
  • Resource Management

Kaiana Spa Smart Operations

Custom POS system integrating therapist scheduling and smart reservation management for spa service efficiency.

Client
Kaiana Spa Seminyak
Industry
Hospitality
Year
2025
Kaiana Spa Smart Operations

The Challenge

What the Client Faced?

Manual therapist scheduling often caused double-bookings and unbalanced workloads. Additionally, tracking commissions and spa product inventory using spreadsheets was prone to human error.

The Solution

How Fyneen Solved It?

Developed a Custom POS with 'Smart Scheduling' features that automatically match therapist availability with guest preferences. The system also includes real-time inventory management and transparent automatic commission calculations.

Results & Impact

What Was Successfully Achieved?

  • 100% elimination of double-booking errors
  • Financial reconciliation time reduced from 3 days to 2 hours
  • 25% increase in therapist occupancy through schedule optimization