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POS SystemScheduling LogicResource Management
Kaiana Spa Smart Operations
Client
Kaiana Spa Seminyak
Industry
Hospitality
Year
2025
Tech Stack
LaravelMySQL
The Challenge
What the Client Faced?
Manual therapist scheduling often caused double-bookings and unbalanced workloads. Additionally, tracking commissions and spa product inventory using spreadsheets was prone to human error.
The Solution
How Fyneen Solved It?
Developed a Custom POS with 'Smart Scheduling' features that automatically match therapist availability with guest preferences. The system also includes real-time inventory management and transparent automatic commission calculations.
Results & Impact
What Was Successfully Achieved?
100% elimination of double-booking errors
Financial reconciliation time reduced from 3 days to 2 hours
25% increase in therapist occupancy through schedule optimization
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